The OPM USA Hire Help Desk can help with technical assistance related to accessing or completing online assessments, including:
- Authentication issues (link and login)
- Assessment delivery issues (assessment text, page/question progression, timer, video player)
- Error messages
- Reasonable Accommodation requests
Contacting the OPM USA Hire Help Desk
Use this link to Submit a USA Hire Help Desk ticket.
Help Desk Availability
- Hours: Monday through Friday, 7 AM to 7 PM Eastern Time (ET)
- Closed: Weekends and Federal holidays