About
This assessment measures key leadership competencies through scenarios and questions common for government supervisors.
Competencies measured
The following competencies (i.e., the ability to do something successfully or efficiently) are measured by this assessment:
Competency Name | Definition |
Accountability | Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules. |
Customer service | Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement. |
Decisiveness | Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions. |
Flexibility | Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles. |
Interpersonal skills | Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations. |
Problem solving | Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations. |
Resilience | Deals effectively with pressure; remains optimistic and persistent, even under adversity. Recovers quickly from setbacks. |
How to prepare
Below are some strategies to help you prepare for this assessment.
1 | Review these tips
-
Read Thoroughly: Carefully read the question or prompt and watch any videos before selecting an answer.
-
Be Honest: Select answers that honestly reflect how you would respond to the workplace scenarios.
-
Stay True to Yourself: Don't overthink - choose answers that genuinely represent you.
2 | Apply these tips to a practice assessment
Select the button below to start the practice USA Hire Federal Supervisor Assessment.